Answers to (Almost) Everything

What is Covie Blue?

At Covie Blue you’ll find glassware that’s a little different from the rest. All of our designs are exclusive, on-trend, and drawn by yours truly — no wholesale templates or overused graphics. Everything is created, printed, and packed in-house, with care and creativity behind every step.

Want to find out more?

What makes our designs different from others on the market?

At Covie Blue we believe in the personal touch making all the difference- all of our designs are created by me- no wholesale wraps that anyone can buy online.

Will the design stay intact over time?

With the correct care and attention, our glasses are made to stand the test of time (Please check our care guide on our product pages). Produced using high quality UV-DTF and additionally UV cured after print, we've taken every step to ensure each cup leaving our hands is as perfect as can be.

What are our cups made from?

Our 16oz Libbey Glasses are glass, meaning they're stain and smell resistant, our JellyCups are Acyrlic, and our prints are all high quality UV-DTF.

*Please refer to product pages for exact product materials.

Are our glasses dishwasher safe?

No!
Please don't put your cups in the dishwasher, hand wash with warm water and a none abrasive cloth/sponge only. Do not leave to soak- wash and pat dry with a clean towel. Do not soak the lid- dry with a clean towel after washing

Are our glasses microwave safe?

No!
Please don't put your cups in the microwave, cold cups are happy cups.

How do I take care of my cup to keep it looking fabulous?

Please hand wash only.
Wash with warm water and a none abrasive cloth/sponge. 
Not microwave or dishwasher safe.
For cold drinks only
Do not leave to soak- wash and pat dry with a clean towel.
• Do not soak the lid- dry with a clean towel after washing

Can these glasses be used for hot drinks?

Hot drinks can damage the quality of the print and risk the integrity of the glass- to keep yourself (and your cup!) safe, stick to cold drinks only, please!

How long does it take to create and ship?

All of our cups are made to order, so we're no Amazon next day- but, every order is created entirely by me! If you desperately need an order please get in touch and I'll see what I can do, but please note I currently work to a 5-10 day turnaround on orders.

Do we ship internationally?

Not yet, at the moment we ship to the UK only. We're working on being able to introduce Covie Blue to the world, but while we're still a baby in the small business world I want to ensure that our glasses can travel the distance before releasing them to the big wide world.

Can I return or exchange a personalised item?

Please see our Refund Policy for returns details.

Where are our glasses made and designed?

All of our glasses are designed, printed and made in the UK!

How can I get in touch if I have a question or issue?

Please email hello@covieblue.com (or our handy little contact form!) and I'll be happy to help however I can!